Job Summary
 Handling all Call Center duties for foreign exchange and Money Transfer transactions

Duties And Responsibilities
 Handling all Call Center duties for foreign exchange and Money Transfer transactions
 Attending to customer needs, queries and feedback online
 Carrying out accurate foreign exchange transactions settlement with all procedural formalities
 Buying and selling, ensuring to up-sell at all times.
 Providing exceptional customer service and building rapport with clients.
 Working to sales targets.
 Balancing and banking at the end of the day.
 Maintain proper records of all transactions.
 Report suspicious Money Laundering and Financing of Terrorism activities to superiors.
 Preparing Daily reports.

Qualifications And Experience
 A minimum of a Degree in Banking and Finance.
 Relevant Professional Qualification such as Banking Diploma is an added advantage.
 At least 3 Years’ experience in banking and bureau de change operations.
 Knowledge of Computers, PASTEL and Microsoft Office functions management.
 Expert handling of SAP Forex transactions
 Strong analytical skills with capacities to produce effective Foreign Exchange Sales
 Excellent Customer Services, Communication and Negotiating skills.
 Good business acumen, trading strategies and tactics.

How To Apply
Email CVs to the following email adress:

[email protected]