Job Summary
A vacancy has arisen at Shurugwi Town Council and applications are invited from suitably qualified persons.

POSITION REF: IT SUPPORT CLERK (1) – GRADE 9

Duties And Responsibilities
RESPONSIBILITIES

Making sure all servers are up and running
User support and assistance in using hardware and software efficiently.
Software installation, configuration, upgrading and maintenance on ICT equipment
Hardware maintenance, troubleshooting, repair and upgrading
Network monitoring and troubleshooting and making sure all authorized users are connected to the network
Managing of user accounts on Promun, Network and email
Do daily, monthly and yearly backups and proper labelling
Log on all user queries, backups and any eventualities for analysis by the supervisor
Managing ICT accessories inventory and distribution to users e.g. computer consumables
Do routine maintenance tasks quarterly or as instructed by the supervisor.
Provide technical support to Billing System
Ensure Adherence to the Billing Cycle.
Provide technical support to GIS users
Production of reports in Billing and in IT.
Any other duty as assigned by the Systems Administrator/ ICT Manager

Qualifications And Experience
QUALIFICATIONS

An HND in IT or a Degree in Computer Science, Information Technology, Software Engineering or any equivalent
A GIS qualification is an added advantage.
Knowledge of Accounting is an added advantage.
At least 1-year post qualification experience.

ATTRIBUTES

Excellent communication skills
Sound knowledge of the operations in Local Authorities.
Mature individual, with clean record of service, high integrity
No criminal record

How to Apply

A detailed curriculum vitae and certified copies of certificates should be scanned into one document and attached to the online http://stc.org.zw/jobs/it-support-clerk/

application as a resume on or before 27 MARCH 2020.

No hard copies are accepted

Only shortlisted candidates will be conducted.